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Private Medical Insurance

If you have private healthcare insurance the cost of your physiotherapy treatment may be covered at Prime Sports Physiotherapy Clinic, or you be able to claim back fees paid for your treatment. Each individual insurance policy will cover different treatments so check with your insurance provider to see if yours includes physiotherapy. If shockwave therapy is a preferred treatment option, a block of treatment will also require pre-authorisation by your insurance company.

Your health insurance company may require a GP referral letter in order to authorise the cost of your treatment at Prime Sports Physiotherapy Clinic. Please let us know your pre-authorisation number for treatment and insurance company details at your initial appointment. If there is an excess on your insurance policy, you will be required to pay Prime Sports Physiotherapy Clinic directly once your insurer has processed our invoice.

In our BOOK APPOINTMENT section, you can book an appointment directly for pre-approved insurance physiotherapy appointments. Please note that the length of an insurance client appointment initial appointment and follow-up physio appointment will be different to self-paid client appointments as the insurer sets the fee schedule based on their contract with us, and therefore we do require an appointment to be booked as an insurance appointment to keep to our agreed timings. The exceptions are for WPA, Cigna, and Health Cash Plan clients where the insurer reimburses the clinic as per our current fees and so appointment timings can be booked as non-insurance clients.

Most Insurers except for BUPA will have only named physios within our practice who are able to see their clients, please check with your insurer who you are able to see before booking an appointment.

If you are planning to attend for massage/soft tissue work, please note that most Health Cash Plans will only reimburse for treatments performed by clinicians that have HCPC registration. This means appointments with Physiotherapists can be claimed, but Massage Therapists are not HCPC registered and massage therapy costs will not be reimbursed by the insurer.

Below are some examples of providers that we are registered with. If your insurance provider isn’t listed, please get in touch as we may be able to register with them also.

I needed an activity that challenged me. I've felt since training at Prime Sports studio that I have been managed very carefully and consistently to be safe. I feel the ethos of the team and people attending are fantastic, really friendly and I always feel welcome.

H August 22

My Yoga class was amazing. The instructor was just lovely, and adapted the class to make it suitable for everyone.

N September 2021

Such understanding staff. Really know their stuff and their pilates classes are really good fun.
Shockwave therapy almost cured my plantar fasciitis with only one treatment.

M July 2020

From the friendly welcome, to the comprehensive exercise plans, the end to end service was faultless, exceeding our expectations in every way.

S, August 2019

Prime Wellness is a special place. Experienced and talented instructors leading a range of classes aimed at holistic wellbeing, complemented with a fully equipped gym and beautiful studio space.

A, April 2024

Couldn't recommend Lisa and her team highly enough!

E, July 2019

I love the Pilates classes...... I already feel stronger!

M, July 2019


SharpScot HPC Acupuncture CSP Physios in Sport

Prime Sports Physiotherapy Clinic
46a Bavelaw Road
Balerno, Edinburgh EH14 7AE

0131 449 6128
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